FOP2 completely empty

  1. 14 years ago

    Hi,

    I was trying to install FOP2, and everything went fine, from the logs, everything should be working as intended. However, when I log into FOP2, I do not see anything. No extensions, no trunks. I see the filter bar, but no other button (except the phonebook).

    I am using FreePBX 2.7, all the tables (fop2) are there in the database, all the auto-scripts seem to work (the tables are populated), but no matter what I do, nothing is showing up. I have spent a great deal of time trying to figure it out, but I am at a loss now. I have installed the FreePBX module as well and configured some users, but no matter what I do, nothing shows up.

    I have created users that match users of my Asterisk installation, with the same password as the voicemail password I set up on Asterisk.

    I would really appreciate any help. I have tried pretty much everything I could think of before posting this.

    Thanks!

  2. admin

    28 Apr 2010 Administrator

    Please run the following script in the linux command line:

    /usr/local/fop2/autoconfig-buttons-freepbx.sh

    And look at the output, it should look like valid fop2 button configuration data. If that script fails and it does not produce output, then that is the problem you have and that needs fixing.

  3. Hey there,

    I have found a "problem" with the script (and this is a fresh install of the OS). Since my first post, I have reinstalled the entire OS and I am still getting the same problem.

    Apparently, some rows contain a * in the SQL request, causing the while loop to fail:

    mysql -ENB -u $DBUSER -p$DBPASS -h $DBHOST $DBNAME -e \
        "SELECT if(type='extension',CONCAT('USER/',exten),device) AS channel,type,if(type<>'trunk',exten,' ') AS extension,\
        label,mailbox,context,'$QUEUECONTEXT' as queuecontext,concat('*',mailbox) AS extenvoicemail, \
        privacy,\`group\`,IF(type='trunk',IF(email<>'',concat('splitme-',email),''),email) as email, \
        queuechannel,originatechannel FROM fop2buttons WHERE device<>'' ORDER BY type,exten" | \
        sed '/\*\*/d' | sed 's/: /=/g' | sed '/.*=$/d' | while read LINEA

    If the line is a *, then it will parse the files in the directoy, like so:

    SIP/100
    extension
    100
    Main Line
    
    from-internal
    from-queue
    autobuttons.cfg autobuttons.cfg.~1~ autobuttons.cfg.~2~ autobuttons.cfg.~3~ autoconfig-buttons-freepbx.sh autoconfig-buttons-freepbx.sh.~1~ autoconfig-buttons-freepbx.sh.~2~ autoconfig-buttons-freepbx.sh.~3~ autoconfig-users-freepbx.sh autoconfig-users-freepbx.sh.~1~ autoconfig-users-freepbx.sh.~2~ autoconfig-users-freepbx.sh.~3~ buttons.cfg.sample buttons.cfg.sample.~1~ buttons.cfg.sample.~2~ buttons.cfg.sample.~3~ extensions_override_freepbx.conf extensions_override_freepbx.conf~ FOP2Callbacks.pm FOP2Callbacks.pm.sample FOP2Callbacks.pm.sample.~1~ FOP2Callbacks.pm.sample.~2~ fop2.cfg fop2.cfg.new fop2_server op_lang_de.cfg op_lang_de.cfg~ op_lang_en.cfg op_lang_en.cfg~ op_lang_es.cfg op_lang_es.cfg~ op_lang_fr_FR.cfg op_lang_fr_FR.cfg~ op_lang_it.cfg op_lang_it.cfg~ op_lang_pt_BR.cfg op_lang_pt_BR.cfg~ op_lang_zh.cfg op_lang_zh.cfg~
    none

    Now, I added a sed 's/\*/ /' before the while, but the buttons are still not showing up in the interface. I don't know exactly what it's supposed to look like (the final output) so it's hard to figure out what's wrong with the output I get. Could you enlighten me?

    This is the actual output from the SQL request, without the sed:

    SIP/100
    extension
    100
    Main Line
    
    from-internal
    from-queue
    *
    none
  4. admin

    30 Jul 2010 Administrator

    Try to change the mysql parameters to -NB instead of -ENB

    Best regards,

  5. ./autoconfig-buttons-freepbx.sh
    SIP/100 extension 100 Main Line from-internal from-queue autobuttons.cfg autobuttons.cfg.~1~ autobuttons.cfg.~2~ autobuttons.cfg.~3~ autoconfig-buttons-freepbx.sh autoconfig-buttons-freepbx.sh.~1~ autoconfig-buttons-freepbx.sh.~2~ autoconfig-buttons-freepbx.sh.~3~ autoconfig-users-freepbx.sh autoconfig-users-freepbx.sh.~1~ autoconfig-users-freepbx.sh.~2~ autoconfig-users-freepbx.sh.~3~ buttons.cfg.sample buttons.cfg.sample.~1~ buttons.cfg.sample.~2~ buttons.cfg.sample.~3~ extensions_override_freepbx.conf extensions_override_freepbx.conf~ FOP2Callbacks.pm FOP2Callbacks.pm.sample FOP2Callbacks.pm.sample.~1~ FOP2Callbacks.pm.sample.~2~ fop2.cfg fop2.cfg.new fop2_server op_lang_de.cfg op_lang_de.cfg~ op_lang_en.cfg op_lang_en.cfg~ op_lang_es.cfg op_lang_es.cfg~ op_lang_fr_FR.cfg op_lang_fr_FR.cfg~ op_lang_it.cfg op_lang_it.cfg~ op_lang_pt_BR.cfg op_lang_pt_BR.cfg~ op_lang_zh.cfg op_lang_zh.cfg~ none

    Apparently, it only removes the CRs from the request.

    Any other ideas?

  6. Just as an FYI, this is what the table looks like with your query

    mysql -NB -u $DBUSER -p$DBPASS -h $DBHOST $DBNAME -e "SELECT if(type='extension',CONCAT('USER/',exten),device) AS channel,type,if(type<>'trunk',exten,' ') AS extension,label,mailbox,context,'$QUEUECONTEXT' as queuecontext,CONCAT('*',mailbox) AS extenvoicemail, privacy,\`group\`,IF(type='trunk',IF(email<>'',CONCAT('splitme-',email),''),email) as email, queuechannel,originatechannel FROM fop2buttons WHERE device<>'' ORDER BY type,exten"

    The table:

    USER/100        extension       100     Main Line               from-internal           *       none            [email protected]
    USER/200        extension       200     Charles         from-internal           *       none            [email protected]
    USER/900        extension       900     Fop2    900@default     from-internal           *900@default    none            [email protected]
    PARK/default    park                            parkedcalls             *
    SIP/voicenetwork-canada trunk           SIP/voicenetwork-canada                         *
    SIP/callcentric trunk           SIP/callcentric                         *
    SIP/voipms      trunk           SIP/voipms                              *
    SIP/voicenetwork-usa    trunk           SIP/voicenetwork-usa                            *
  7. admin

    30 Jul 2010 Administrator

    Try using only -E . The output should look like this (vertical display):

    *************************** 36. row ***************************
    channel: SIP/gsm
    type: trunk
    extension:
    label: SIP/gsm
    mailbox:
    context:
    queuecontext:
    extenvoicemail: *
    privacy:
    group:
    email:
    queuechannel:
    originatechannel:

  8. There you go:

    *************************** 1. row ***************************
             channel: USER/100
                type: extension
           extension: 100
               label: Main Line
             mailbox: 
             context: from-internal
        queuecontext: 
      extenvoicemail: *
             privacy: none
               group: 
               email: [email protected]
        queuechannel: 
    originatechannel: 
    *************************** 2. row ***************************
             channel: USER/200
                type: extension
           extension: 200
               label: Charles
             mailbox: 
             context: from-internal
        queuecontext: 
      extenvoicemail: *
             privacy: none
               group: 
               email: [email protected]
        queuechannel: 
    originatechannel: 
    *************************** 3. row ***************************
             channel: USER/900
                type: extension
           extension: 900
               label: Fop2
             mailbox: 900@default
             context: from-internal
        queuecontext: 
      extenvoicemail: *900@default
             privacy: none
               group: 
               email: [email protected]
        queuechannel: 
    originatechannel: 
    *************************** 4. row ***************************
             channel: PARK/default
                type: park
           extension: 
               label: 
             mailbox: 
             context: parkedcalls
        queuecontext: 
      extenvoicemail: *
             privacy: 
               group: 
               email: 
        queuechannel: 
    originatechannel: 
    *************************** 5. row ***************************
             channel: SIP/voicenetwork-canada
                type: trunk
           extension:  
               label: SIP/voicenetwork-canada
             mailbox: 
             context: 
        queuecontext: 
      extenvoicemail: *
             privacy: 
               group: 
               email: 
        queuechannel: 
    originatechannel: 
    *************************** 6. row ***************************
             channel: SIP/callcentric
                type: trunk
           extension:  
               label: SIP/callcentric
             mailbox: 
             context: 
        queuecontext: 
      extenvoicemail: *
             privacy: 
               group: 
               email: 
        queuechannel: 
    originatechannel: 
    *************************** 7. row ***************************
             channel: SIP/voipms
                type: trunk
           extension:  
               label: SIP/voipms
             mailbox: 
             context: 
        queuecontext: 
      extenvoicemail: *
             privacy: 
               group: 
               email: 
        queuechannel: 
    originatechannel: 
    *************************** 8. row ***************************
             channel: SIP/voicenetwork-usa
                type: trunk
           extension:  
               label: SIP/voicenetwork-usa
             mailbox: 
             context: 
        queuecontext: 
      extenvoicemail: *
             privacy: 
               group: 
               email: 
        queuechannel: 
    originatechannel: 

    Does anything look out of place?

  9. admin

    1 Aug 2010 Administrator

    That looks fine, with that output the button config should work.

  10. Hi,

    It finally works!

    Why is it not working with the base script? Is it a version problem (mysql) ?

  11. admin

    3 Aug 2010 Administrator

    Yes, it is a mysql version problem, I think I fixed the autoconfig script for the beta/dev version already. But I did not remember what mysql parameter was the one causing the trouble.

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