Member
Last active 15 years ago
is it possible to customice the behavior of call pickup button ?
i use a dialplan extension (*30) and app_pickup to pickup a call. and want to use the button to activate it.
thanks to all who where thinking about my problem, i found it myself.
i used the extension instead of the queuname when i defined the buttons, so the queues which i added to the panel did not exists at all.
it would be great if it is possible to group extensions, and show/hide them like the extension/queues/trunks/conferences.
is there any special configuration option to enable the view of agents for the queue buttons like shown in the documentation ( http://www.fop2.com/documentation-usermanual-6.php ) ?
i only see the queue name, if i click it, every extension expect the one which is logged in disapears.
[QUEUE/142]
type=queue
label=sales
extension=142
context=Queues