Member
Last active 7 years ago
Hi
Can we get the ability to use custom variables in the full wallboard? Even if it is a predefined set (eg: {CUSTVAR1}, {CUSTVAR2} )
Our call center wants to display both total abandoned calls and abandoned calls that waited over 6 seconds. In order to do this I had to hack the getstatsfromasternic.php and steal the SERVICELEVEL variable (I don't display service level).
I tried setting TRANSFER_CONTEXT as an originate variable in fop.cfg and on the buttons, but it did not help.
So I changed the context for each button from "from-internal" to my transfer context and it works like this.
Thanks, this will do :)
Hi
How is the AGENTSREADY value determined in the fullwallboard?
I grouped together 15 queues into one box and it appears to be counting them together for each queue. I have agents that are part of every queue, so the number of agents ready on the wallboard is way more than there actually is.
How can I make it ignore duplicate agents in the group?
Hi
I want to change the transfer context in FOP2 from "from-internal" to my own custom context. Where do I go to change this value?
I'm using version 2.31.03 with FreePBX 13