steve745

Member

Last active 14 years ago

  1. 14 years ago
    Mon Jun 21 19:03:27 2010
    steve745 started the conversation Jumping Extensions.

    I had a trouble ticket come in that stated when monitoring on fop2, when the monitored extension is hung up fop2 jumps to a random extension to monitor... Is there a configuration setting to correct this my monitors need to be locked to the extension they are monitoring until hung up by the Monitoring agent. Please advise

  2. Mon May 10 14:20:09 2010
    steve745 started the conversation Call TakeOver.

    I have a fop2 server running and was asked if there was a way to takeover the call. Meaning if the monitor agent is listening and the rep is losing the deal is there a way for the person that is monitoring to take over the call thru the fop2 console??? If so what steps are needed to take the call over,,??

  3. Wed Apr 28 12:41:10 2010
    steve745 posted in Help.

    Nice it helps to use the correct install. Thanks for the smack in the back of the head

  4. Wed Apr 21 13:16:14 2010
    steve745 started the conversation Help.

    I try to run the server and this is ewhat i get

    ./fop2_server
    Can't load '/tmp/par-root/cache-f0a3f11efb4858d29f477772e1bc9d218df72f95/a18db233.so' for module Filter::Crypto::Decrypt: libcrypto.so.4: cannot open shared object file: No such file or directory at /usr/lib/perl5/5.8.5/i386-linux-thread-multi/DynaLoader.pm line 230.
    at /usr/lib/perl5/site_perl/5.8.5/PAR/Heavy.pm line 109
    BEGIN failed--compilation aborted at /tmp/par-root/cache-f0a3f11efb4858d29f477772e1bc9d218df72f95/inc/lib/Filter/Crypto/Decrypt.pm line 37.
    Compilation failed in require at script/fop2_server.pl line 1.
    BEGIN failed--compilation aborted at script/fop2_server.pl line 1.

    Anyone know what is going on here

  5. Sat Feb 6 18:30:27 2010
    steve745 posted in It's not working.

    Stinking user errors refered back to your previous post to start in debug mode, DA :) It's working great. What are the limits on the demo version verses the full version i see something like 15 button limit is that the only limit. Great program thanks for supporting the forum by really helping. Some forums you just can't get any help.

  6. Fri Feb 5 18:00:14 2010
    steve745 posted in It's not working.

    now i see the call status and i click highlight it red and listen isn't working it was yesterday. any hints what i can do

  7. Thu Feb 4 16:53:24 2010
    steve745 posted in It's not working.

    I have fixed the problem now i can get back to tring this fop2 out. So far looks like a good program hope it works.

  8. Thu Feb 4 16:36:08 2010
    steve745 posted in It's not working.

    Your problem has nothing to do with flash... If you can authenticate and you can see the panel, then flash is doing the right thing. One probable cause is that you have incorrect credentials for the manager user in fop2.cfg. You will have to start fop2_server in debug mode and look for errors:

    [code]
    service fop2 stop
    cd /usr/local/fop2
    ./fop2_server -X 3
    [/code]

    Flash Operator Panel 2 - No valid license found. Demo Mode
    ERROR 1146 (42S02) at line 1: Table 'asterisk.meetme' doesn't exist
    Could not write configuration data /var/www/html/operator/fop2/fop2-variablesGENERAL.txt.
    Check your file permissions
    Ok so i have to chmod what for this to work

  9. Thu Feb 4 16:35:02 2010
    steve745 posted in It's not working.

    thanks for the tip my parters are already likeing the layout they just wanted to see it work before they buy the full version. I love the try before you buy software, lets you know if it does want you really hoped it to.

  10. Tue Feb 2 19:19:40 2010
    steve745 started the conversation It's not working.

    For some reason or another i installed the fop2 it loads asks exten and pass get to the panel but nothing happens no refresh and the call listen transfer etc buttons on the top don't work is there something i missed, i even downgraded my flash player on 2 systems and nothing works.