Post a Reply
1721 views

Chrome Extension Issues

  1. 8 years ago

    erictsatt

    15 Sep 2016

    First off, I want to say THANK YOU! for the Chrome extension. Having a browser extension like that increases FOP's usability and the speed with which a person can handle calls exponentially!

    However, I have been noticing a few glitches that I wanted to ask about. First of all, the extension will recognize phone numbers on a page one moment and then stop recognizing the same numbers when the page refreshes. Also, there will be times where the "Dial" option changes to a "FOP2 Extension" menu option that shows three-five "Dial xxx-xxx-xxxx" messages when clicked. Are these issues in the works for being fixed?

    Now for my questions: is it possible to have the extension open two or more websites at once when a call comes in?

    Also, does the extension allow for or are there plans for giving the option to add number-specific websites? When I receive a call at work, I need to open both a support ticket for the client as well as a link to their specific website, and it would be really great if there were a way to do that all at once.

    Thank y'all again for making this extension a reality!

  2. admin

    23 Sep 2016 Administrator

    Hi,

    The convertion of numbers to click to call only works for static content.. any content that is dynamically done or modified (via javascript), won't get converted. Perhaps you are noticing that, a refresh is done via ajax and an element in the page updated with the ajax call, that will make numbers not to be parsed by the extension.

    Maybe what you notice with the menu has something to do with some javascript refresh of the page content? The only way to tell would be to write a totally static web page and load that, and check the click2call numbers and context menu entries, then refresh that 'static' page and check again. My guess is that you are opening some kind of application that updates content via javascript and thus numbers are not reparsed for click 2 call and somehow affects the action submenu.

    As for opening two popups, there is no plan to do that, bu you could write a "glue/proxy" page/script that could open those two popups, and then open that glue page instead of the regular want you want. That proxy page could open up the ticket page, another page, updated a database and do whatever you like as you are free to write it in any way you like.

    Best regards,

or Sign Up to reply!