Can't Invoke License

  1. 8 years ago

    Well this is Ironic as this was my last post >> http://forum.fop2.com/4256-can-t-revoke-fop2-license

    I have spent about the last 6 months migrating our phone servers and this is the final step and its becoming way too difficult.

    Every time I put in my code it says "successful" on the CLI but the web says "unactivated" then I can't revoke, but it *seems* I can still invoke the license, like it never contacted your servers in the first place. (I'm nervous to try again ATM). (I did the below CLI stuff 2 times and had the same results)

    License Activation
    ------------------

    Enter your serial code: #########

    Serial code available!

    Registration Successfull

    You must restart the FOP2 service to enable the license.

    Restarting fop2 (via systemctl): [ OK ]
    [root@node2 html]# /usr/local/fop2/fop2_server --revoke && service fop2 restart
    There is no valid license file to revoke.
    [root@node2 html]# ^C
    [root@node2 html]# /usr/local/fop2/fop2_server --test
    Flash Operator Panel 2 - Invalid license.
    Running in Demo Mode
    Use of uninitialized value in split at script/fop2_server.pl line 425.
    Backticks found where operator expected at (eval 89) line 2, at end of line
    (Might be a runaway multi-line `` string starting on line 1)
    Unrecognized character \xEE at (eval 89) line 2.
    Unrecognized character \xE6 at (eval 90) line 1.
    Connection to manager OK!
    [root@node2 html]#

    I am trying to migrate our FOP2 instance, this time I moved only the /var/www/html/fop2 folder and left the /usr/local/fop2 alone. I am not running it remotely as I had issues getting that to work properly.

    (I tried not migrating the folder, but then all our queue's were empty, so now I wanted to try just moving that directory, and I am getting errors) Our other server runs FOP2 2.30, perhaps I need to use the same version?

  2. admin

    13 Jul 2016 Administrator

    If you do not have a valid license, then revoke will fail. You cannot revoke if you do not have a valid license. The log you pasted shows just that.

    Invalid license means that the license file you have was for a server with a different MAC address than the one for eth0.

    If you registered by passing -i xxx parameter to use a different nic name, then you must also pass -i xxx to the --test so you can test against that particular card. If you never used -i xxx, then ignore this paragraph.

    Now, if you do not have a valid license, then you have to request a manual revocation so you can directly call --register and get a new one. You can request that via live help or support.asternic.biz

    Best regards,

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