Picking up Parked Call crashes FOP2.1

  1. 14 years ago

    Send a call the the call park works fine and if you pick up the call by dialing that extension from the phone all is well, but if I use the pick up option from the call park in FOP2.1, FOP2.1 crashes and I have to start it again.

  2. admin

    2 Apr 2010 Administrator

    Please start fop2_server with debug level set to 15 and try again, then send me the output to trace the problem down.

    /usr/local/fop2/fop2_server -X 15

    Thanks,

  3. Here is a link to the result of that test. [url:3jq6foma]http://www.sollos.com/about-sollos-technology-solutions/downloads/doc_download/52-fop21-pick-up-from-park.html[/url:3jq6foma]

  4. admin

    6 Apr 2010 Administrator

    Hi,

    I am trying to reproduce the problem and I can't. I tried parking a device with numeric name (SIP/100) and with lower case name (SIP/user100) and it worked fine. I would like to be able to reproduce the issue to make the proper fix. Can you send me your buttons.cfg file? Or maybe you can grant me access to your machine so I can debug this together with you? Try to catch me online to discuss. Best regards,

  5. Either is fine with me. It may be something nutty on my system. I am pasting the buttons.cfg below with email removed:

    [SIP/phone-aastra-1]
    type=extension
    extension=5001
    context=druid-default
    label="David"
    mailbox=5001@druid-default
    extenvoicemail=5001@vm
    [email protected]
    #privacy=all
    group=sales
    
    [SIP/phone-aastra-4]
    type=extension
    extension=5025
    context=druid-users
    label="Natalie"
    mailbox=5025@druid-default
    extenvoicemail=995025@druid-default
    [email protected]
    #privacy=all
    
    [SIP/phone-aastra-5]
    type=extension
    extension=5026
    context=druid-users
    label="Daniel"
    mailbox=5026@druid-default
    extenvoicemail=995026@druid-default
    [email protected]
    #privacy=all
    group=sales
    
    [QUEUE/voip]
    type=queue
    label=Main Queue
    extension=6002
    context=druid-default
    
    [CONFERENCE/7000]
    type=conference
    label=Conference
    extension=7000
    context=druid-default
    
    [SIP/Vitelity]
    type=trunk
    label=Vitelity
    
    [PARK/default]
    type=park
    extension=700
    label=Parking
    context=parkedcalls
  6. admin

    8 Apr 2010 Administrator

    Fixed on FOP 2.11. By the way, this bug will not affect the majority of users even if they use 2.10. Thanks!

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