Demo login issue

  1. 15 years ago

    We are trialing out the demo version of FOP2 against a Druid OSE 2.0.1 system (that has asterisk 1.4.23 underneath the hood) . Unfortunately we have been unable to login to the fop2 web interface... instead the login page increments through "Connecting to server, attempt number 1" through to "Connecting to server, attempt number 10". After this we get a "Could not connect to server" error message

    I have been through the forums and noticed that others have encountered this.
    We can confirm that:

    • the connection tests ok with

      /usr/local/fop2/fop2_server --test
      Flash Operator Panel 2 - No valid license found. Demo Mode
      Connection to manager OK!

    • the extension and password we are using for login is included in the fop2.cfg and within the asterisk configuration

    • we are not running FOP1

    • fop2 is running

      ps -ef | grep fop
      root     16707     1  0 11:54 ?        00:00:00 /usr/local/fop2/fop2_server -d
      root     17042 13828  0 12:02 pts/0    00:00:00 grep fop

    • fop2 has the port 4445

      netstat -npa|grep 4445
      tcp        0      0 0.0.0.0:4445                0.0.0.0:*                   LISTEN      16707/fop2_server

    • we have tested the latest version of flash in both Internet Explorer and Firefox

    • iptables is not blocking the traffic

    • A cutdown version of the fop2.cfg

      [general]
      ; AMI definitions
      manager_host=localhost
      manager_port=5038
      manager_user=fop2
      manager_secret=PASSWORD-REMOVED
      ;event_mask=call,agent
      
      ; Daemon definitios
      ;listen_port      = 4445
      ;restrict_host    = www.asternic.org
      ;web_dir          = /var/www/html/operator/fop2
      
      ; Global Config
      language           = en
      poll_interval      = 86400
      poll_voicemail     = 1
      monitor_ipaddress  = 0
      
      ;master_key = 5678
      
      ; USER LIST
      user=222:1234:all
      buttonfile=buttons.cfg
      
      ;#exec autoconfig-users-freepbx.sh

    • A cutdown version of the buttons.cfg

      [SIP/222]
      type=extension
      extension=222
      context=druid-default
      label=Test
      mailbox=222@druid-default
      extenvoicemail=*222@druid-default

    There is nothing relevant showing up in the asterisk logs. The apache log includes errors relating to missing files (mostly javascript files), but based upon other comments in the forum these will not result in the authentication issues.

    Any advice that might point us towards getting fop2 running would be appreciated.

    Thanks in advance.

  2. admin

    26 Oct 2009 Administrator

    Hello,

    Can you telnet to port 4445 from your browser machine to the asterisk machine? Did you try with other browsers or machines on the network? It can be a firewall on the local machine, a missing flash player on your browser, or some kind of network filter.

    Best regards,

  3. Thanks for the response.

    Yes we were able to telnet from the browsing machine.
    After trying successfully from another box we rebooted the browsing box and had success from this environment as well (obviously a windows machine).

    Sorry to have not attempted this before posting the question.

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